Privacy Policy

Privacy Policy for Users of the Service and Data Protection Statement of Eatsly Inc.

Eatsly is committed to protecting the privacy of our users. The terms "we", "us", or "our" refer to Eatsly, including its legal owners, team members, and authorized agents. The terms "you" or "yours" refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. This Privacy Policy explains how we collect, use, share, disclose, and protect your personal information when you use our website, mobile application, browser extension, and other related services (collectively, the "Service").

This Privacy Policy applies to information collected when you:

• Use the Eatsly mobile app, browser extension, or website;
• Create or manage an Eatsly account;
• Interact with our content, features, or communications;
• Contact us or request customer service.

This policy does not apply to third-party websites, platforms, or applications that may be linked from or integrated with our Services.

By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Service.

PLEASE READ THE FOLLOWING CAREFULLY.

Information We Collect

Public User

From time to time, you may contact Eatsly through the Eatsly Website and choose to provide us with the following information:

Personal Information Collected

• First and Last Name
• Email Address
• Company

Purpose

This personal information is collected and used to respond to your inquiry and/or process and complete the transactions you requested.

Anonymous Information Collected

• Internet Protocol (IP) Address
• Device ID
• Browser Type
• Internet Service Provider (ISP)
• Referring/Exit Pages
• Operating System
• Date/Time Stamp
• Clickstream Data

Purpose

This anonymous information is collected to improve Website functionality, and tailor more relevant content or services for you.

Registered User

As a Registered User of Eatsly, we will collect, score, maintain and update the results of any assessment, survey, program activity, or other features in your profile, as well as all the information we have received about and from you. Your information, excluding surveys labeled anonymous, will be disclosed to the Clients (and any others) you designate. The following personal information is used to create your Eatsly profile:

Personal Information Collected

• First and Last Name
• Title
• Email Address
• Gender (Optional)
• Date of Birth (Optional)
• Country (Optional)
• Postal Address (Optional)
• Phone Number (Optional)

Purpose

This information is collected and used to build out and provide you access to services, and to respond to your requests.

How and Why We Use Cookies

Public User

When you visit and move from page to page, read pages, or download content onto your computer or device, we may collect certain information, including, without limitation, which pages are visited, what is downloaded, the domains our visitors came from (e.g. "facebook.com" or "google.com") and the addresses of sites visited immediately before coming to our site. Eatsly may also collect certain information through the use of "cookies." Cookies are bits of electronic information that a Website can transfer to a visitor's computer or device to help tailor and keep records of his or her visit to the Website. Cookies help Eatsly improve the site's content by enhancing your overall experience on our Website. Eatsly does not store any personally identifiable information in these cookies.

Eatsly uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help us analyze how the Website is used. The information generated by the cookie about use of the Website (including your IP address) will be transmitted to and stored by Google on servers owned by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. The collected data is not tied to any single individual, no individual profiles are created, and Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Web browser; however, please note that if you do this you may not be able to use the full functionality of this Website.

International Transfer of Data

We will not send Assessment Information outside the United States unless our Client asks for information from a jurisdiction outside the United States and/or you explicitly consent for us to transfer the Assessment Information to a recipient located outside of the United States. The Eatsly Website is operated within the United States. By providing information to us through Eatsly, we ask that you acknowledge and explicitly consent to the transfer of that personal information to be processed and used in accordance with the terms of this Privacy Notice within the United States. If you authorize us to send information to a Client or third party outside of the United States, your information will be transferred to the locations you authorize by your explicit consent.

WE ALSO COLLECT:

Certain personal and technical information, such as:

• Personal details such as your name, email address, allergy and dietary preferences, and location, as provided during registration or use of the App;
• Technical data including your IP address, device identifiers, operating system type, and browsing behavior to enhance platform performance and usability.
• Cookies to remember user preferences, authenticate logins, monitor site and app performance, analyze usage patterns, and serve relevant notifications.

You can modify your browser or device settings to control cookie use, but some features may not function properly without them.

How We Use Your Information

We use the collected data to:

• Provide, manage, and improve the App and its related services;
• Tailor content and recommendations of food items and restaurants based on your dietary needs and usage patterns;
• Notify you of updates, promotions, and other information related to the Service;
• Monitor and analyze usage trends, usage, and activities to guide system improvements;
• Prevent fraud and ensure compliance with our Terms of Service;
• Comply with legal requirements and enforce our terms of service.

We will never use your allergy data or food preferences to make automated decisions that produce legal or significant effects.

Sharing Your Information

We do not sell, rent, or share your personal information with third parties without your consent, except as required by law. Your data may only be shared with trusted service providers who assist in operating and maintaining the App (e.g. hosting, customer support, etc) or where legally compelled to comply with court orders, legal processes, or regulatory requirements. We may disclose your data if required by law, subpoena, or legal process, or if we believe in good faith that such disclosure is necessary to:

• Comply with applicable laws or regulations;
• Respond to law enforcement or regulatory requests;
• Protect our rights, property, or safety and that of our users or the public.

Certain data may be shared with third-party vendors in order to perform services on our behalf, such as:

• Payment processing
• Cloud storage and hosting
• Customer support platforms
• Analytics and email delivery tools

These providers are bound by contractual obligations to use your data only for the specific services they provide to Eatsly and must maintain its confidentiality.

Data may also be shared in an aggregated or anonymized form that does not personally identify you, for purposes such as research, analytics, or product development.

Data Security

The security of your personal information is our utmost priority, and something we take extremely seriously. We have implemented commercially reasonable security protocols to protect your information from unauthorized access, use, or disclosure. These include encryption, access controls, and secure storage practices. Despite our best efforts, no method of electronic transmission or storage is entirely secure, and cannot guarantee absolute protection.

In the case of a data security breach, Eatsly is not responsible for any unauthorized access, loss, or misuse of your data resulting from circumstances beyond our reasonable control, including but not limited to, cyberattacks, system failures, or user negligence. By accessing the Services, you agree that Eatsly cannot be held responsible, both legally and financially, for any loss or damage, or any unauthorized access to your data.

Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations. When no longer needed, we will delete or anonymize your data in accordance with industry standards. Certain data may be kept for statistical purposes; however, this data will become anonymized.

Making Payments

Choosing to make payments through the service requires financial account information to our third-party service providers (e.g., credit card information). We do not store or access full payment card information, but may receive transaction confirmations or summaries that exclude sensitive data, such as credit card or bank account numbers.

Marketing and Advertising

We may use information, including any given Personal Information, to provide personalized advertisements; for example, ads relating to your food allergy or dietary preferences. We may send you marketing emails and messages with information we think may be useful or relevant to you. You may opt out of email marketing by using the unsubscribe link in a marketing email.

Your Rights and Choices

You have the right over your data. You may access, update, or delete your personal information at any time. You have the right to object to certain types of data processing, including profiling for target advertising and to restrict how we process your personal information when prompted to do so. You may request a copy of your data in a portable format (data portability). You may also opt out of non-essential communications at any time by using the unsubscribe link in any Eatsly email. You have the ability to lodge complaints with customer service if you believe your rights have been violated.

International Users and Legal Compliance

Eatsly is based in the United States and operates in accordance with U.S. laws and regulations. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States or other countries where our service providers are located.

By using the Service, you acknowledge and consent to this transfer, processing, and storage of your information in jurisdictions where the privacy laws may not be as comprehensive as those in your country of residence.

If you are located in the European Union, the United Kingdom, or another jurisdiction with data transfer restrictions or enhanced privacy rights (such as under the General Data Protection Regulation, or "GDPR"), you have certain rights including:

• The right to access, correct, or delete your personal data;
• The right to object to or restrict certain types of processing;
• The right to data portability;
• The right to lodge a complaint with a data protection authority in your country.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about the categories of personal data we collect and how it is used and shared.

To exercise any of these rights or for questions about international privacy compliance, please contact us at [email protected].

Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time. Significant changes will be communicated through notifications on the Service or via email. Continued use of the Service following given updates constitutes acceptance of the revised Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. By using and accessing this app, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

By continuing to use Eatsly, you are acknowledging that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy. We hope you enjoy Eatsly!

Sincerely,
The Eatsly Team.